- February 2, 2013
- Posted by: STEP Consulting
- Category: Newsletter, Uncategorized
Entelechy makes clear distinctions among feedback, coaching, and difficult conversations in our training. For good reason. Used appropriately, each of these three techniques helps improve performance and engagement; used inappropriately, each of these three techniques can damage the employee-manager relationship, crush morale, and squelch performance. This issue of our newsletter describes those distinctions and when each conversation should be used.