- February 20, 2013
- Posted by: STEP Consulting
- Category: Uncategorized
By Terence Traut, Entelechy, Inc.
If you wish to improve the skills of your employees, you must plan to observe them (or their results) and provide them with feedback. If you’re like most supervisors or managers, you have limited time and are looking for employees to become proficient — and independent — faster.
Entelechy’s Coaching Model is designed to help you do just that!
What Employees Expect
According to a variety of studies, many employees — good employees — don’t feel that they receive the coaching they need to improve performance. After surveying 2,600 U.S. workers, New York-based Mercer Human Resource Consulting found that:
- Only one-fourth of employees indicated that their managers coach them to improve performance.
- Forty-two percent say that their manager gives them regular feedback on their performance.
- Just 29% say that they are rewarded when they do a good job.
Towers Perrin, another New York-based consulting firm, concluded from surveying 35,000 U.S. workers that only one-fifth of workers are highly engaged in their jobs. While an equal amount of surveyed workers are disengaged in their work, Towers Perrin suggests that the middle three-fifths — “the massive middle” — offers the best opportunity for managers and supervisors. “Strengthening this group’s level of engagement may be the most critical task virtually every employer faces today.”
Engagement, recognition, feedback, opportunity for development and contribution… Coaching offers supervisors and managers a simple and highly effective mechanism for increasing morale, productivity, performance, and engagement.